Shipping for ECR4Kids Items:

  1. Most shipments are shipped via FedEx, UPS or Freight Truck. This depends on the size of item.
  2. Orders are usually shipped within 2 - 6 business days.  A confirmation email with tracking information will be sent out after the item is shipped. After the item leaves the warehouse, the shipping fulfillment time is between 3 to 8 days depending on shipping location.
  3. If your order is cancelled after the product has been packed and/or shipped, a 20% restocking fee applies along with any incurred shipping and handling fees.

      Return Policy for ECR4Kids :

      1. All products have a 30 Day Return/Exchange Policy
      2. Returns are not accepted if the product has been used, assembled, repackaged into a new shipping carton, or arrives damaged.  If the product was sold in a case pack, returns are only accepted in the same manner.
      3. RMA must be issued before any returns or exchanges can be made. No returns or exchanges will be made without a RMA#.
      4. Return/Exchanges for any reason other than damage, defective or a miss shipment is subject to 20% restocking fee plus shipping/handling fees.
      5. All shortage claims must be reported within 72 hours of customer’s receipt of goods.

      Return Shipment:

      Customer are responsible for all shipping charges and arranging a carrier for pick up at the buyer's home or a drop off at the carrier location.Customer is responsible for product that is lost in the mail during the return

      For additional shipping information or return policy, please visit Shipping and Return page for details