Shipping for Vuly Items

  1. Vuly order will be shipped in about 12 -18 business days.  A confirmation email with tracking information will be sent after the item is shipped. Please note that this is an estimates provided by the manufacturer, not a guarantee. After the item leaves the warehouse, the shipping fulfillment time is between 2 to 5 days depending on shipping location.

  2. All Vuly Trampolines will be shipped via freight truck. It requires a scheduled delivery appointment for delivery. Please ensure you provide phone number during ordering for carrier to schedule delivery appointment. Customers should check the number of boxes upon receipts.

  3. Accessories are usually shipped via UPS or FedEx.

Return Policy for Vuly Items:

  1. All Vuly products are non-refundable due to the heavy costs for transportation. 

  2.  Product will be covered under warranty for any defective or missing parts.

For additional shipping information or return policy, please visit Shipping and Return page for details